Shipping Policy
Shipping Policy
At TwoHeartsCo, we strive to provide our customers with fast and reliable shipping options to ensure a seamless shopping experience. This Shipping Policy outlines our shipping methods, delivery times, and related terms.
1. Shipping Methods:
- We offer two shipping options for our customers: Standard Shipping and Express Shipping.
- Standard Shipping: Our standard shipping option typically delivers orders within [insert estimated delivery timeframe, e.g., 3-7 business days]. Please note that delivery times may vary depending on your location and any unforeseen delays with our shipping carriers.
- Express Shipping: For customers who require expedited delivery, we offer an express shipping option. Express orders are typically delivered within [insert estimated delivery timeframe, e.g., 1-3 business days], depending on your location and the shipping carrier's capabilities.
2. Order Processing:
- All orders placed on the TwoHeartsCo website are processed and dispatched within [insert processing timeframe, e.g., 1-2 business days] from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.
3. Shipping Costs:
- Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination address. Shipping charges will be displayed at checkout before completing your purchase.
- Please note that additional charges may apply for expedited shipping or deliveries to remote or international locations.
4. Delivery Issues:
- While we strive to ensure timely delivery of all orders, please understand that delivery times may vary due to factors beyond our control, such as weather conditions, shipping carrier delays, or customs processing for international orders.
- If you encounter any issues with your delivery or have concerns about the status of your order, please contact our customer support team, and we will assist you in resolving the issue promptly.
5. International Shipping:
- TwoHeartsCo currently ships to [insert list of countries or regions where international shipping is available]. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
- By placing an order with TwoHeartsCo, you agree to comply with the terms outlined in this Shipping Policy. If you have any questions or require further assistance regarding shipping, please don't hesitate to contact our customer support team.